Frequently asked questions
How is the Key Shelf mounted?
With two screws and wall plugs, both included and both hidden behind the shelf. You need a drill with a 6 mm bit and a screwdriver. The drilling template lets you mark the holes without holding the shelf up, so it goes on straight the first time.
How big is it?
28 cm wide, 5.5 cm tall and 7.5 cm deep, with 16.4 cm between the two holes. There are six hooks underneath.
How high should I hang it?
Around 90 to 130 cm above the floor suits most hallways. Go lower if children should be able to reach their own keys.
What is it made of?
Rolled aluminium with a matte black powder coat. It doesn't rust, stands up to scratches and keeps its finish for years.
How do I clean it?
Wipe it with a damp cloth. Skip harsh or acidic cleaners.
Is shipping really free?
Yes — on every order, with no minimum spend, to the UK, US, Canada, Australia and New Zealand. Orders ship within 5–7 working days with tracking.
What is the 30-Day Promise?
A calm, clutter-free entryway in 30 days — or your money back. If the Key Shelf hasn't given the things by your door a calm place within 30 days of delivery, email loominouscontact@gmail.com and we'll refund you in full. You keep the shelf.
What if it arrives damaged?
Email loominouscontact@gmail.com with a photo and your order number and we'll send a replacement or refund you.
Something else? Email loominouscontact@gmail.com. We answer Monday to Friday and aim to reply within one working day.