The 30-Day Promise

Real-looking candlelight every evening, with nothing burning, in 30 days, or your money back.

Switch your VEKE candles on and live with them for a month: on the shelf, the mantel, the dinner table. If they haven't made your evenings feel warmer and cosier within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we refund you in full to your original payment method.

• Full refund, within 30 days of delivery
• Keep the candles, there's nothing to send back and no return postage
• One email is all it takes

Something wrong with your order?

If your set arrives damaged, faulty or not what you ordered, email us within 30 days of delivery with a photo and your order number and we'll send a replacement or refund you, whichever you prefer.

The full wording is in our refund policy. Nothing here affects your statutory rights.