Refund policy
The 30-Day Promise
Every product we sell comes with its own 30-day promise. Find yours below.
LINTEL Key Shelf
A calm, clutter-free entryway in 30 days — or your money back.
Hang your LINTEL Key Shelf and use it every day. If it hasn't given your keys and the small things by the door a calm, tidy place within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the shelf — there is nothing to send back and no return postage to pay.
TWISTWIT Metal Ring Puzzle Set
Screens down and a focused, proud kid in 30 days — or your money back.
If your TWISTWIT puzzles haven't won real screen-free time and those proud "I did it!" moments within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the puzzles — there is nothing to send back and no return postage to pay.
KLIVA Wall Shoehorn
Shoes on standing tall — and a hallway you love — in 30 days, or your money back.
If your KLIVA shoehorn hasn't made putting your shoes on easier and your entryway look better within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the shoehorn — there is nothing to send back and no return postage to pay.
RENA Pore Vacuum
Clear-looking pores you'd show barefaced in 30 days — or your money back.
Use your RENA once a week, the way the quick guide shows. If your pores don't look clearer within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the device — there is nothing to send back and no return postage to pay.
LINTEL Incline Stretch Board
Feel looser and move easier in 30 days — or your money back.
Use your Incline Stretch Board for a few minutes a day. If your body doesn't feel looser and move more easily within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the board — there is nothing to send back and no return postage to pay. Every board is also covered by a 1-year warranty: if it develops a defect in normal use within a year of delivery, email us a photo and your order number and we will replace it or refund you.
HUSHBAND Sleep Headphones
Fall asleep to your sound instead of their snoring within 30 nights — or your money back.
If you aren't falling asleep to the sound you choose with your HUSHBAND sleep headphones within 30 nights of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the headphones — there is nothing to send back and no return postage to pay.
TORKA Quick-Dry Mat
A dry, fresh, slip-free bathroom floor in 30 days — or your money back.
Put your TORKA Quick-Dry Mat down where you step out of the shower and use it every day. If it hasn't given you a dry floor, a mat that stays fresh and steady steps within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the mat — there is nothing to send back and no return postage to pay.
VEKE Flameless Candle Set
Real-looking candlelight every evening, with nothing burning, in 30 days, or your money back.
Switch your VEKE candles on and live with them for a month. If they haven't made your evenings feel warmer and cosier within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the candles — there is nothing to send back and no return postage to pay.
HIMLA Star Projector
A room you look forward to every evening — within 60 nights, or your money back.
Use HIMLA every evening, in the bedroom, the kids' room or on the ceiling above the sofa. If it hasn't turned your evenings into something you look forward to within 60 nights of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the projector — there is nothing to send back and no return postage to pay. For HIMLA, this 60-night window replaces the general 30-day window.
VARMA Wearable Heated Blanket
Warm in your own home again, hands and feet included, within 30 days, or your money back.
Wear your VARMA every evening for a month. If it hasn't made you warm at home again within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the blanket — there is nothing to send back and no return postage to pay.
VIRA Auto-Tracking Phone Mount
Filming yourself hands-free, centred in every shot, in 30 days, or your money back.
Set your VIRA up and use it for a month. If it hasn't taken the phone out of your hand and kept you in the middle of the frame within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the mount — there is nothing to send back and no return postage to pay.
SPIRA 7-Tier Rotating Shoe Tower
A clear floor and every pair in sight in 30 days, or your money back.
Stand your SPIRA up and load it. If it hasn't cleared the pile by the door and put every pair where you can see it within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. There are no forms to fill in and no restocking fee, and in almost every case there is nothing to send back. If a part arrives damaged or is missing, send us a photo within 30 days and we will replace the part or refund you, whichever you prefer.
SKURA Silicone Body Scrubber
Skin that feels properly clean after every shower, and a scrubber that still smells of nothing, in 30 days, or your money back.
Use your SKURA every shower for a month. If it hasn't changed how clean you feel stepping out of the shower within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the scrubber — there is nothing to send back and no return postage to pay.
KISEL Pebble Bath Mat
Love how it feels under your feet in 30 days, or get your money back.
Put your Pebble Bath Mat down and step on it every day for a month. If it isn't the softest, most comfortable bath mat you've ever owned, email us at loominouscontact@gmail.com within 30 days of delivery with your order number and we will refund you in full to your original payment method. No questions asked. You keep the mat — there is nothing to send back and no return postage to pay.
LENDA SI Belt
Lower-back relief within 90 days — or your money back.
Wear your LENDA belt every day as directed. If you don't get the result you wanted, for any reason, email us at loominouscontact@gmail.com with your order number within 90 days of delivery (the 90 days start the day your belt arrives) and we will refund you in full to your original payment method.
NARA Bond Bracelet Set
Love how they look on both of you within 30 days, or your money back.
Give one bracelet away and wear the other for a month. If NARA Bond isn't what you hoped for within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the bracelets — there is nothing to send back and no return postage to pay.
SLUMRA 360 Travel Neck Pillow
Sleep on your next journey and arrive rested, or get your money back.
Take SLUMRA on your next trips. If it hasn't helped you rest on the way within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the pillow — there is nothing to send back and no return postage to pay.
VAKTA Inspection Camera
See what's going on in the spot you bought it for, in 30 days, or your money back.
Try VAKTA at home on the job you bought it for. If it hasn't shown you what's going on within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method.
TASSA Happy Heel Socks
Socks that stay up at the heel and feel good all day, in 30 days, or your money back.
Wear your TASSA socks for a month. If they still slide down under your heel or rub within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the socks — there is nothing to send back and no return postage to pay.
ELSKA To My Daughter Necklace
She loves it, or you get your money back.
If the necklace isn't the gift you hoped it would be, email us at loominouscontact@gmail.com with your order number within 30 days of delivery and we will refund you in full to your original payment method. She keeps the necklace — there is nothing to send back and no return postage to pay.
LUFTA Drying Rack
Laundry day that's easier, and a home that looks tidier, in 30 days, or your money back.
Use your LUFTA for a month of washing. If it hasn't made drying your clothes easier within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the rack — there is nothing to send back and no return postage to pay.
LAGA Mini Darning Loom
Mend your first favourite piece and see how it looks, within 30 days, or your money back.
Try LAGA on the clothes you love for a whole month. If it isn't for you within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the kit — there is nothing to send back and no return postage to pay.
MJUKA Comfort Bra
A bra you forget you're wearing, in 30 days, or your money back.
Wear your MJUKA every day for a month. If it isn't the most comfortable bra you own within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. There is nothing to send back and no return postage to pay. Wrong size or colour? Exchanges are free within 30 days of delivery.
KRITA Colouring Blanket
Enjoy cosy, screen-free evenings, or get your money back.
Colour it, wash it, snuggle under it. If your KRITA hasn't brought more calm, cosy evenings to your home within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the blanket — there is nothing to send back and no return postage to pay.
LYSA Red Night Light
Calmer nights in 30 nights, or your money back.
Use your LYSA every evening for 30 nights. If it hasn't made your nights easier within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the lamp — there is nothing to send back and no return postage to pay.
KLARA Drain Filter
A basin that drains freely and stays cleaner, in 30 days, or your money back.
Use your KLARA every day for a month. If it hasn't kept hair and grime out of your drain within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the product — there is nothing to send back and no return postage to pay.
SVALA Cloud Clogs
Fresh, rested feet all day in 30 days, or your money back.
Wear your SVALA clogs every day for a month. If your feet don't feel more comfortable within 30 days of delivery, email us at loominouscontact@gmail.com with your order number and we will refund you in full to your original payment method. You keep the clogs — there is nothing to send back and no return postage to pay.
Damaged or wrong items
Email a photo and your order number and we will send a replacement or refund you, whichever you prefer.
Cancellations
To cancel before your order ships, email loominouscontact@gmail.com with your name and order number and we will refund you in full.
Nothing in this policy affects your statutory rights, including your right to cancel an online order within 14 days of delivery.