Privacy Policy

This Privacy Policy explains how your personal information is collected, used and shared when you visit or buy from osmilash.shop (the “Site”). The Site is operated by EDCOMMERCE LIMITED.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including details of your web browser, your IP address, your time zone and some of the cookies installed on your device. As you browse, we also collect information about the individual pages or products you look at, the websites or search terms that brought you to the Site, and how you interact with it. We call this automatically collected information “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer that often include an anonymous unique identifier. To learn more about cookies and how to turn them off, visit http://www.allaboutcookies.org.
  • “Log files” record actions that happen on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • “Web beacons”, “tags” and “pixels” are electronic files used to record how you browse the Site.

When you buy, or try to buy, through the Site, we also collect certain information from you, including your name, billing address, delivery address, payment information, email address and phone number. We call this “Order Information”.

When this policy talks about “Personal Information”, it means both Device Information and Order Information.

How do we use your personal information?

We use Order Information mainly to fulfil orders placed through the Site, including processing your payment, arranging delivery and sending you invoices or order confirmations. We also use it to:

  • communicate with you;
  • screen orders for possible risk or fraud; and
  • where it matches the preferences you have shared with us, send you information or advertising about our products.

We use Device Information to help screen for possible risk and fraud (in particular your IP address) and, more generally, to improve and optimise the Site — for example by producing analytics about how customers browse and use it, and by measuring how well our marketing and advertising work.

Sharing your personal information

We share your Personal Information with third parties that help us use it as described above. For example, Shopify powers our online store — you can read how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how customers use the Site — you can read how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/, and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with the law, to respond to a court order, warrant or other lawful request for information, or otherwise to protect our rights.

Behavioural advertising

As described above, we use your Personal Information to show you targeted advertising or marketing we think may interest you. To learn how targeted advertising works, see the Network Advertising Initiative's page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Do not track

Please note that we do not change the Site's data collection and use practices when your browser sends a Do Not Track signal.

Your rights

If you live in the UK or Europe, you have the right to see the personal information we hold about you and to ask for it to be corrected, updated or deleted. To exercise these rights, please contact us using the details below. We will respond within 30 days, and we do not sell personal information.

We process your information to fulfil contracts we may have with you (for example when you place an order through the Site) or otherwise to pursue the legitimate business interests listed above. Please note that your information will be transferred outside the UK, including to Canada and the United States.

Data retention

When you place an order through the Site, we keep your Order Information for our records unless and until you ask us to delete it. You can ask us to delete your personal data at any time by contacting us using the details below.

Data security

We use appropriate technical and organisational measures to protect your personal information, including encrypted connections for data sent to and from the Site and access limited to the people who run the business.

Changes

We may update this Privacy Policy from time to time — for example to reflect changes to our practices, or for other operational, legal or regulatory reasons. We review it every year.

Minors

The Site is not intended for anyone under the age of 16.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please email us at loominouscontact@gmail.com or write to us at: EDCOMMERCE LIMITED, Unit 2A, 17/F Glenealy Tower, No. 1 Glenealy, Central, Hong Kong.